Privacy Policy

This website lets you book and pay for a consultation call with Metrol Media. "We", "us" and "our" mean Metrol Media, whose details are at the bottom of this page. This policy explains what personal information we collect when you use the website, why, and what choices you have.

When you book we ask for your name, phone number, e-mail address, country, and city or state. You may also write what you would like to discuss, such as your business and the content help you need. Please do not include sensitive information such as passwords or financial details in that box.

Like most websites, we receive basic technical data when you visit: your IP address, browser and device type, the pages you open and the time. Cookies and similar tools may be used to keep the site working, to remember your booking in progress and to measure how many people visit.

Payment is taken by Razorpay on its own secure page. We never see or store your card, UPI or bank details. We keep the payment ID, the amount, the status and the time, so we can confirm your booking and answer payment questions.

To take your payment, to e-mail you your booking confirmation, to contact you about your call, to prepare for the call, to answer your questions and to keep our records. We use your details only for these purposes, and only with your consent. We do not sell your information.

• Razorpay, to process the payment.
• Our e-mail provider, to send your booking e-mail.
• The booking calendar you use to choose your time. Your name and e-mail are filled in for you.
• The software company that runs this website, Nevorai, which stores your information on our behalf and may use automated tools, including AI, to run and support the service.
• The people at Metrol Media who run your call.

We may also share information where the law requires it.

We keep booking and payment records for as long as our accounts and the law require. Other information is kept only as long as it is needed for the purposes above. You can ask us to delete what you wrote when booking, and we will, unless the law requires us to keep it.

Your information is stored with reputable service providers and sent over encrypted connections. Access is limited to the people who need it to run your booking. No system is perfectly secure, but we take reasonable care to protect what you give us.

You can ask to see, correct or delete your personal information, and you can withdraw your consent to being contacted at any time. Write to us using the details at the bottom of this page and we will respond within a reasonable time.

This website is meant for adults running or building a business. It is not directed at anyone under 18, and we do not knowingly collect information from children.

If you have a question or a complaint about how we handle your information, write to us at the e-mail address at the bottom of this page. We aim to reply within 7 working days.

We may update this policy from time to time. The version on this page, with the date above, is the one that applies.